Last Updated: July 18, 2026
Welcome to CASAFLOW (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
The Data Controller responsible for processing your personal data is:
Business Name: CASAFLOW
Address: Italy
Email: admin@casaflow.com
Phone: +39 379 233 1240
We may collect the following categories of personal information:
Full name
Billing address
Shipping address
Email address
Telephone number
Username
Password (encrypted)
Payments are processed securely through trusted third-party payment providers. CASAFLOW does not store complete credit or debit card information.
Purchased products
Order history
Delivery details
Returns and refunds
IP address
Browser type
Device information
Operating system
Cookies
Website usage data
We process your personal data to:
Process and fulfill your orders
Manage your customer account
Provide customer support
Process payments securely
Send order confirmations and shipping updates
Prevent fraud and unauthorized activities
Improve our website, products, and services
Comply with legal and tax obligations
Send promotional emails and marketing communications where you have provided consent
In accordance with Article 6 of the General Data Protection Regulation (GDPR), we process your personal data based on:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where required)
CASAFLOW uses cookies and similar technologies to:
Ensure proper website functionality
Remember your preferences
Analyze website traffic and performance
Improve user experience
Support marketing activities where consent has been provided
You can manage your cookie preferences through our cookie banner or your browser settings.
We may share your personal information with trusted third parties, including:
Payment service providers
Shipping and logistics partners
Website hosting providers
IT service providers
Marketing and analytics providers (where applicable)
Professional advisors, accountants, and legal consultants
Government authorities when required by law
All third parties are required to process your data securely and in compliance with applicable data protection laws.
If personal data is transferred outside the European Economic Area (EEA), CASAFLOW will ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
We retain your personal data only for as long as necessary to:
Complete and manage your orders
Comply with legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements
When your data is no longer required, it will be securely deleted or anonymized.
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict processing
Object to processing
Receive your data in a portable format
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the competent supervisory authority
For users in Italy, the supervisory authority is the Garante per la Protezione dei Dati Personali.
CASAFLOW implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction.
While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure.
If you subscribe to our newsletter or promotional updates, we may send information about new products, special offers, and company news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Our website may include links to third-party websites or use third-party services. CASAFLOW is not responsible for the privacy practices or content of those external websites.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or how your personal data is processed, please contact us:
CASAFLOW
Address: Italy
Email: admin@casaflow.com
Phone: +39 379 233 1240
We will respond to your request in accordance with applicable data protection laws.
