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Terms of use

Terms of Use

Last Updated: July 18, 2026

Welcome to CASAFLOW. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

 

1. Company Information

Business Name: CASAFLOW
Address: Italy
Email: admin@casaflow.com
Phone: +39 379 233 1240

 

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and up to date.

 

3. Products and Services

CASAFLOW offers products for sale through its online store. We make every effort to ensure that product descriptions, images, specifications, and prices are accurate. However:

  • Product images are for illustrative purposes only.

  • Colors may vary depending on your device or monitor settings.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

 

4. Orders

When you place an order:

  • You agree that all information provided is accurate.

  • Your order is considered an offer to purchase.

  • We reserve the right to accept or reject any order at our discretion.

  • You will receive an order confirmation by email after your purchase.

 

5. Pricing and Payment

  • All prices displayed on the website are in the applicable currency and include or exclude taxes as indicated at checkout.

  • Payment must be completed before an order is processed.

  • Payments are securely processed by trusted third-party payment providers.

  • We do not store your complete payment card details.

 

6. Shipping and Delivery

We strive to process and ship orders promptly.

Delivery times are estimates and may vary due to:

  • Product availability

  • Carrier delays

  • Customs procedures (where applicable)

  • Force majeure events

CASAFLOW is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

 

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Where applicable under Italian and European consumer protection laws, eligible customers may exercise their statutory right of withdrawal within the legally prescribed period.

 

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with the website’s security or operation.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Copy, reproduce, or exploit website content without permission.

 

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Icons

  • Website design

is the property of CASAFLOW or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

 

10. Limitation of Liability

To the fullest extent permitted by law, CASAFLOW shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of data

  • Business interruption

  • Delays caused by third parties

  • Technical errors or website downtime

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

 

11. Warranty Disclaimer

The website and its content are provided on an “as is” and “as available” basis.

While we strive for accuracy, we do not guarantee that:

  • The website will always be available.

  • The website will be free from errors or interruptions.

  • All information will always be complete or current.

 

12. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, process, and protect your personal information.

 

13. Third-Party Links

Our website may contain links to third-party websites.

CASAFLOW is not responsible for the content, policies, or practices of external websites.

 

14. Suspension or Termination

We reserve the right to suspend or terminate access to our website if a user violates these Terms or engages in unlawful or abusive conduct.

 

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Italy and applicable European Union legislation.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Italy, unless mandatory consumer protection laws provide otherwise.

 

16. Changes to These Terms

CASAFLOW may update these Terms of Use from time to time.

Any modifications will become effective upon publication on this page. Continued use of the website after such changes constitutes acceptance of the updated Terms.

 

17. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

CASAFLOW
Address: Italy
Email: admin@casaflow.com
Phone: +39 379 233 1240